Privacy Policy
Effective Date: April 2026
Mental Prosperity Counseling is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our practice, website, or communications.
Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number)
- Contact form submissions and appointment request details
- Insurance and billing information provided during intake
- Communication records including emails and text messages
- Website usage data collected through analytics tools
How We Use Your Information
Information collected is used solely to provide and improve our services, including:
- Scheduling and confirming appointments
- Communicating important practice updates and clinical information
- Processing insurance claims and billing
- Responding to inquiries submitted through our website or contact forms
- Sending appointment reminders and follow-up communications via SMS or email
We do not sell, trade, or rent your personal information to third parties.
SMS Communications
By providing your phone number and consenting during the intake process, you agree to receive text messages from Mental Prosperity Counseling related to your care, including appointment reminders, scheduling updates, and practice communications.
You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.
We do not share your phone number or SMS consent data with third parties for marketing purposes.
HIPAA Compliance
Mental Prosperity Counseling complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with our Notice of Privacy Practices, which is provided to all clients at the start of services. Our Notice of Privacy Practices governs the use and disclosure of your clinical and health information and supersedes this general Privacy Policy with respect to PHI.
Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. This data is aggregated and does not identify individual users. You may disable cookies through your browser settings at any time.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites such as scheduling platforms or insurance portals. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.
Children's Privacy
We provide services to minors only with the written consent of a parent or legal guardian. We do not knowingly collect personal information from minors through our website without parental consent.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services following any changes constitutes your acceptance of the revised policy.
Questions About This Policy?
Mental Prosperity Counseling
4740 Green River Rd, Suite 206A, Corona, CA 92878